Working hours in the new National Collective Labour Agreement (CCNL) for healthcare are regulated by Article 43.
The standard working hours remain at 36 hours per week and are functional to the service hours and public opening hours.
Working hours are spread over five or six days, with a conventional schedule of 7 hours and 12 minutes and 6 hours, respectively. 2.
The shift schedule must normally be formalized at least by the 20th day of the previous month.
It may be provided, in compliance with the annual hours, for a minimum of 28 hours and, correspondingly, periods of up to four months per year, with weekly working hours up to a maximum of 44 hours per week.
In the case of work organized in continuous 24-hour shifts, rest periods must comply with the provisions of Article 7 of Legislative Decree No. 66/2003 between shifts to allow for psycho-physical recovery.
A duration of service not exceeding twelve consecutive hours for any reason performed, where the current shift arrangement is longer.
Priority must be given to flexible employment, as long as it is compatible with the organization of work in the facilities for employees in situations of personal, social, and family disadvantage, for parents of children under 12 years of age, with particular regard to cases involving both parents working shifts (opposite shifts) and employees engaged in volunteer activities according to current legal provisions.
In the case of parents, including adoptive parents, of students in the first cycle of education with specific learning disorders (DSA) involved in assisting with school activities at home pursuant to Article 6 of Law 8 October 2010, No. 170.
If the daily work performance exceeds six hours, staff, provided they are not on shift, are entitled to a break of at least 30 minutes for the recovery of psycho-physical energy and for the possible consumption of a meal, according to the rules set out in Article 29 of the supplementary CCNL of 20/9/2001 and Article 4 of the CCNL of 31/7/2009 (Canteen).
The duration of the break and its timing are defined according to the type of working hours in which the break is included, as well as in relation to the availability of any refreshment services, the location of the Company's or Entity's offices in the city, and the size of the city itself.
A different and longer daily break than that established in each Office/Service/Structure may be provided for staff in particular situations.
The worker is entitled to a consecutive daily rest period of not less than 11 hours for recovery of psycho-physical energy.
Late arrival at work entails the obligation to make up the time owed by the last day of the month following the one in which the delay occurred. In case of failure to make up, a proportional reduction in pay and supplementary economic treatment will be applied.
The provisions of the disciplinary code in the current CCNLs remain unchanged. 8. With reference to Article 4 of Legislative Decree No. 66/2003, the four-month limit, provided therein as the reference period for calculating the average duration of forty-eight weekly working hours, including overtime, is raised to six months.
In order to ensure continuity of care, by staff assigned to services related to admission, treatment, and care in hospital and territorial facilities, work activity dedicated to participation in ward and Operational Unit meetings and mandatory training initiatives results in the suspension of daily rest.
The recovery of the unused rest period, to complete the eleven hours of rest, must take place immediately and consecutively after the service rendered. In the event that, for exceptional reasons, it is not possible to apply the above rule, as an adequate protection measure, the hours of missed rest will be taken in the following three days until the eleven hours of rest are completed.
In all cases of justified daily absence, for the purpose of calculating the time owed, the employee must be credited with a daily schedule equal to the conventional schedule.
In cases where staff in the healthcare, social-healthcare, and technical assistance roles must wear specific uniforms for the performance of their duties and the operations of dressing and undressing, for reasons of hygiene and safety, must take place within the workplace, the recognized working hours include up to 10 minutes total and lump sum allocated to these activities, between entry and exit, provided they are recorded by clocking in and out, without prejudice to any more favorable agreements in place.
In operational units that ensure continuity of care 24 hours a day, where a handover is necessary, healthcare and social-healthcare staff are entitled to up to a maximum of 15 minutes total and lump sum between dressing, undressing, and handovers, provided they are recorded by clocking in and out, without prejudice to any more favorable agreements in place.




